I am an IT consultant and enthusiast with over 30 years experience in hardware and software technologies ranging from desktop personal computers to enterprise datacenter infrastructure. I am well versed in cloud and virtualization technologies along with LAN, WAN and WI-FI based networking, firewalls, VOIP & telephony, e-mail, security, remote management and virtually everything in-between. Extensive experience in webhosting infrastructure and support. Skilled in designing goal based strategies and implementing technology to support small and large user groups. Able to provide support to users at large corporate levels as well as smaller local and remote locations for any size business.
Proven ability to translate business needs into technology solutions that support the company's business objectives and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation and training.
I also have extensive experience in large hardware and software rollouts, handling off-lease and/or legacy equipment disposal including dismantling, cataloging and inventorying items, testing functionality, removing sensitive data and preparing units for sale.
I enjoy using my extensive background in customer service to handle clients with a positive attitude and sincere concern to ensure complete satisfaction. Recognized as a true team player with excellent communication skills and management experience who knows how to motivate colleagues while maintaining camaraderie to insure a smooth working environment.
I am an excellent diagnostician who loves to learn new things and how they work. I am also an excellent self-starter and can work independently if necessary. You would be hard pressed to find a technician with more cross platform exposure and passion for technology than myself.